Privacy Policy

This statement refers to data that becomes known because the customer calls up and/or uses the website of "Nargaroth". In the following, information is provided about what kind of data is involved and what happens to them.

The products offered in this store are provided by the online store "Shirtee" via an API connection. In case of an order, the data provided by the customer will be transmitted to "Shirtee" for the purpose of order processing. How "Shirtee" processes data, you can find here -


  1. Access data without personal reference - logging

The server of the store "Recoil Merchandising" is hosted by Shopify Inc. (Shopify Inc., 126 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5; +1-888-329-0139.) Shopify provides us with the online e-commerce platform that allows us to offer you our products online. Your data is stored on Shopify servers. Shopify stores your data on servers secured by a firewall. You can find out how Shopify processes data here -


When the website "Recoil Merchandising" is called up, the following access data is stored in Shopify:

  • the page from which the file was requested
  • the name of the called file
  • the date and time of the request
  • The amount of data transferred
  • the access status (file transferred, file not found, etc.)
  • the description of the type of web browser or operating system used
  • the IP address of the requesting computer

This data is used exclusively for technical or statistical purposes; it is not compared with other data or passed on to third parties, even in extracts.


  1. What we mean by personal data

We collect, use or disclose personal data only if this is permitted by law, there is a contractual basis or a legitimate interest, or you consent to it. This personal data includes, for example, your name, your e-mail address or your telephone number. But also which websites were viewed by you. In short, all information that can be traced back to you and with the help of which you can be identified as a person.


  1. What data we collect

Some things are obvious, others happen in the background. We want to inform you comprehensively, because everything is relevant under data protection law. But again: We only do what is allowed. And transparency is important to us. That's why we're telling you about it here in detail. Among the obviously collected data is the contact through you. If you write to us via contact form or email, we store your information to be able to process your request. In addition, follow-up questions may arise.

We use the data provided by you for the fulfillment and processing of your order. For the fulfillment of the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

For the processing of payments, we pass on the payment data required for this to the credit institution commissioned with the collection of the payment and, if applicable, to payment service providers commissioned by us or to the payment service selected by you in the ordering process. You can find more information about this under the point "Payment methods".

If you actively subscribe to something, then the necessary data is also stored. This is the case with our newsletter. Here it is about your email address, which is necessary for sending the messages. With the registration, we also store your IP address, your customer group, the date of registration and, if specified by you, your first and last name. This storage serves as proof in case someone else misuses your e-mail address and signs up for the reception without your knowledge. You can revoke your consent to the storage of data, the email address and its use for sending messages at any time.

This information helps us drive customer service levels and a faster, more personalized response to your inquiries, and we appreciate your support.


  1. Your order at Recoil Merchandising

We collect, process and use your data for the order processing of your purchase, including individual customer advice and support, as well as for any subsequent warranty processing. After expiration of the applicable retention periods under tax and commercial law, your data is usually deleted (regular deletion period). For the execution of an order we need your name, address and payment data. In order for us to confirm the receipt and shipment of your order at Recoil Merchandising, we also need your e-mail address. We also use this for your identification to the user account.

If you do not already have a Recoil Merchandising account, you can decide after placing an order whether you would like to set up such a password-protected Recoil Merchandising account. This will allow you to use the information you have provided for future orders without having to re-enter it. In addition, you can view past and present orders as well as manage your address and bank details in the customer account.

The aforementioned use of your data is for the purpose of initiating or fulfilling a contract within the meaning of Art. 6 Para. 1 lit. b DSGVO.


  1. Other collection and use of personal data

Except for the order, the input of personal data is necessary in case of feedbacks as well as to subscribe to newsletters and to participate in discussion forums. The use of these services by the user is expressly on a voluntary basis. As far as the newsletter is concerned, the e-mail addresses are stored for the purpose of "Recoil Merchandising" and will not be used for any other purpose than sending the newsletter. The subscribers of the newsletter can cancel the unsubscribe at any time; the e-mail addresses will then be automatically deleted. In any case (newsletter, feedback, discussion forum) the provided personal data (esp. name, e-mail address) will only be used for sending the desired publications or information or for other purposes explicitly stated in the individual form, if applicable. purposes explicitly stated in the individual form. More about how data for newsletters is processed at "Shirtee" can be found here -


  1. Will my data be shared?

A transfer of your personal data will be made to service providers used by us in the context of the execution of the order and billing (eg carrier, logistics provider, banks) and if third parties process data on our behalf. In the case of an express order with Recoil Merchandising, we will also provide the carrier with the customer's telephone number to enable coordination of the delivery date. The transmitted data may only be used by the respective recipient to fulfill its task.


  1. Can I request information, correction, blocking and deletion of my data?

According to the DSGVO, you have, if the legal requirements are met, a right to free information about your stored data as well as a right to correction, blocking or deletion of this data.

You have the following rights with regard to the personal data concerning you:

- Right to information,

- Right to rectification or erasure,

- Right to restriction of processing

- Right to object to processing

- Right to data portability


You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us. The supervisory authority responsible for us is the State Commissioner for Data Protection and Freedom of Information

Nordrhein-Westfalen, Kavalleriestr. 2-4, 40213 Düsseldorf

Telefon: 0211/38424-0

Fax: 0211/38424-10



  1. What data is used in sweepstakes?

In the case of competitions, we use your data for the purpose of notifying you of the prize and, with your consent, for advertising our offers. You can find detailed information in our terms and conditions of participation for the respective competition.


  1. How secure is my data really?

Your personal data as well as payment data are transmitted encrypted over the Internet during the ordering process. We secure our online offer and other systems through technical and

and organizational measures against loss, destruction, access, modification and distribution of your data by unauthorized persons. Access to your customer account is only possible after entering your personal password. You should always keep your access information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.


  1. Notification of changes to the privacy policy

Recoil Merchandising may periodically make changes to this Privacy Policy, which will be posted on our website (Recoil Merchandising) or communicated through other appropriate means (e.g., email or mobile notification). We encourage you to periodically visit this page for the most up-to-date information about our privacy practices.


  1. Payment service provider Sofort GmbH

We have commissioned Sofort GmbH, Theresienhöhe 12, 80339 Munich (hereinafter "Sofort GmbH") with the processing of payments via SofortÜberweisung and Klarna. For this purpose, Sofort GmbH requires, among other things, your name and address, account number and bank code, telephone number, date of birth, invoice amount and currency, as well as the transaction number. Sofort GmbH may use this information for the purpose of payment processing and pass it on to us. Sofort GmbH is obliged to treat the information in accordance with German data protection laws. You can read the privacy policy of Sofort GmbH at


We have concluded an order data processing contract with Sofort GmbH and fully implement the strict requirements of the German data protection authorities when using Sofort GmbH. On our website, we offer payment via SofortÜberweisung through Sofort GmbH. With the help of the "Sofortüberweisung" procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately begin to fulfill our obligations. If you have chosen the payment method "Sofortüberweisung", you transmit the PIN and a valid TAN to Sofort GmbH, with which they can log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and carries out the transfer to us using the TAN you have transmitted.

In addition to the PIN and the TAN, the payment data entered by you as well as your personal data will be transmitted to Sofort GmbH. Your personal data includes your first and last name, address, telephone number(s), email address, IP address and any other data required for payment processing. The transmission of this data is necessary to establish your identity beyond doubt and to prevent fraud attempts.

The transmission of your data to Sofort GmbH is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations. For details on payment with Sofortüberweisung, please refer to the following links: and


  1. Payment service provider PayPal

On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

If you choose to pay via PayPal, the payment data you enter will be transmitted to PayPal. The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a DSGVO (consent) and Art. 6 para. 1 lit. b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations. You can read details about this in PayPal's privacy policy under the following link:


  1. Right of information and revocation

The customer has a right to free written information about the scope and use of his stored personal data. In addition, he has the right to correct, block or delete this data. In this regard, he has to contact:


Recoil Merchandising
Michael Grosicar
Ruhrlandbogen 2
D-45257 Essen


  1. Cookies use

Cookies are used in the information offered by Recoil Merchandising. Cookies are small

data packages that the customer's browser stores in the customer's terminal device at our

customer's terminal device. There they do no harm. Recoil Merchandising uses two types of cookies.

Temporary cookies are automatically deleted when the customer's browser is closed (session cookies). Permanent cookies have a lifetime of several days, weeks or months (permanent cookies).

The permanent cookies allow the customer to be recognized when he/she returns to the website after leaving it. With the help of the cookies, we are able to track the customer's usage behavior for the above-mentioned purposes and to the corresponding extent. They are also intended to enable the customer to surf our website in an optimized manner. We also collect this data only in anonymized or pseudonomized form. The customer can set his Internet browser in such a way that our cookies cannot be stored on his end device or that cookies that have already been stored are deleted.


  1. Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. and which enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by transferred to a Google server in the USA and stored there. In the case of activation of IP anonymization on this website, your IP address will, however, be stored by Google however, within member states of the European Union or in other contracting states of the of the Agreement on the European Economic Area will be shortened beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this use this information for the purpose of evaluating your use of the website, compiling reports on website activity website activities and to provide other services relating to the use of the website and the Internet use related services to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. software; however, we would like to point out that in this case you may not be able to use all the not be able to use all functions of this website to their full extent. You can Furthermore, you may refuse the use of cookies by selecting the appropriate settings on your browser. website (including your IP address) to Google and the processing of this data by Google. Google by downloading and installing the browser plugin available at the following link: . available at the following link: